Technical Implementation Lead

3 weeks ago


Birmingham, Birmingham, United Kingdom Core Group Full time
Job Title: Technical Manager

Reporting to: Head of Technical Support Services

About Us:
Polygon MCC provides damage management and associated services to both private and public sector organizations, including local authorities and insurance customers. We focus on innovative solutions built on a strong foundation.

Job Purpose:
Ensure the implementation and maintenance of technical processes and procedures across the business. Challenge and simplify processes through stakeholder engagement and data analysis, while responding promptly to site needs.

  1. Provide ongoing technical support and mentorship to achieve industry-leading standards.
  2. Contribute to technical training courses and employee engagement.
  3. Develop and maintain technical documentation and procedures to ensure consistency and efficiency.

Qualifications:
Relevant industry training, BDMA accreditation, and health & safety training (IOSH/NEBOSH) are preferred.

Key Responsibilities:
Lead technical innovations in damage management, drive process improvements, and ensure compliance with industry standards.



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