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Head of Operations Manager

2 months ago

Bristol, Bristol, United Kingdom Self Injury Support Full time
About Self Injury Support

We are a leading UK charity dedicated to supporting individuals affected by self-harm. Our mission is to provide accessible, inclusive, experience-led services and evidence-based training to improve the lives of those who self-harm and the people who care for them.

Job Title: Head of Operations

We are seeking an experienced and strategic thinker to join our team as Head of Operations. As a key member of our senior leadership team, you will play a pivotal role in the strategic and operational management of our day-to-day services.

Key Responsibilities:
  • HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
  • Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
  • Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
  • Leadership Support: Work closely with our CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
  • Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
  • Team Leadership: Lead, inspire, and develop our operations team, instilling a culture of collaboration and continuous improvement.
Requirements:
  • Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
  • Strong leadership and people management skills, with the ability to inspire and motivate a team.
  • Experience in budget management, financial reporting, and ensuring financial sustainability.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
  • Strong understanding of compliance, governance, and risk management.
  • Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.
Why Self Injury Support?

We offer a rewarding and challenging role where you will directly contribute to improving the lives of vulnerable individuals. As a member of our team, you will have the opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.