Charity Shop Team Assistant Leader

1 day ago


London, Greater London, United Kingdom Sue Ryder Full time

About the Role

This Trainee Lead Volunteer position offers an exciting opportunity to gain hands-on experience in a retail environment while contributing to the success of Sue Ryder's charity shop. Your primary responsibility will be to assist the shop management team in providing excellent customer service, managing donations, and maintaining the shop's appearance.

Key Tasks:

  • Receive and process donations, ensuring they are accurately labeled and priced
  • Provide exceptional customer service, answering queries and resolving issues promptly
  • Support the shop team in maintaining a clean and welcoming store environment
  • Collaborate with colleagues to achieve sales targets and improve shop performance
  • Take ownership of learning and developing new skills, including operating the till and managing stock

What You'll Need

To succeed in this role, you will require strong communication and interpersonal skills, a positive attitude, and a willingness to learn and take on new challenges. We value diversity and welcome applications from candidates with varying levels of experience.

What We Offer

In exchange for your dedication and hard work, we provide a competitive hourly rate of £9-11, flexible working arrangements, and opportunities for personal growth and development within our organization.



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