Sales and Operations Manager for Cultural Tours
1 month ago
We are seeking a highly organized and detail-oriented Sales and Operations Executive to join our Cultural Tours team. As a key member of our team, you will be responsible for ensuring the smooth operation of our cultural tours, from planning and preparation to execution and follow-up.
Key Responsibilities:
- Manage tour operations, including booking services, establishing contracts with suppliers, and creating detailed tour programs.
- Brief tour leaders on tour details, including presentation of information packs and preparation of joining instructions.
- Prepare costings for new tours and obtain supplier quotes.
- Update booking systems and websites with new tour information.
- Assist with tour program planning and implementation, and review existing tour itineraries for improvement opportunities.
- Provide expert support to the Marketing and Reservations Departments.
- Take responsibility for preparation and updating of tour reading lists and sales literature.
- Collaborate on promotional events and ensure website copy is up-to-date.
- Accompany tours from time to time and check supplier invoices and tour leader expense forms.
- Review customer questionnaires and tour leader reports to identify areas for improvement.
Requirements:
- Proven interest in culture travel and meticulous attention to detail.
- Experience in travel or a related field is advantageous.
About Us:
Kirker Holidays is an award-winning tour operator with a highly accredited Cultural Tours department. We offer a unique opportunity to join a dynamic team and contribute to the success of our cultural tours.
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