Sales and Operations Manager for Cultural Tours

1 month ago


London, Greater London, United Kingdom Kirker Holidays Full time
Sales and Operations Executive for Cultural Tours

We are seeking a highly organized and detail-oriented Sales and Operations Executive to join our Cultural Tours team. As a key member of our team, you will be responsible for ensuring the smooth operation of our cultural tours, from planning and preparation to execution and follow-up.

Key Responsibilities:

  • Manage tour operations, including booking services, establishing contracts with suppliers, and creating detailed tour programs.
  • Brief tour leaders on tour details, including presentation of information packs and preparation of joining instructions.
  • Prepare costings for new tours and obtain supplier quotes.
  • Update booking systems and websites with new tour information.
  • Assist with tour program planning and implementation, and review existing tour itineraries for improvement opportunities.
  • Provide expert support to the Marketing and Reservations Departments.
  • Take responsibility for preparation and updating of tour reading lists and sales literature.
  • Collaborate on promotional events and ensure website copy is up-to-date.
  • Accompany tours from time to time and check supplier invoices and tour leader expense forms.
  • Review customer questionnaires and tour leader reports to identify areas for improvement.

Requirements:

  • Proven interest in culture travel and meticulous attention to detail.
  • Experience in travel or a related field is advantageous.

About Us:

Kirker Holidays is an award-winning tour operator with a highly accredited Cultural Tours department. We offer a unique opportunity to join a dynamic team and contribute to the success of our cultural tours.



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