Technical Support Specialist Lead
3 weeks ago
Job Description: We are seeking a skilled 3rd Line IT Engineer to join our team in Preston. The successful candidate will have a strong background in IT infrastructure and a proven ability to work with complex technical queries.
Responsibilities:
- Providing technical support to 1st and 2nd line engineers
- Escalating complex technical queries to senior engineers
- Developing and maintaining knowledge of IT systems and technologies
- Collaborating with internal teams to deliver projects and solutions
Requirements:
- Minimum 3 years experience in an IT role
- Strong understanding of Windows OS and Windows Server
- Experience with Office 365 and related applications
- Knowledge of Microsoft Azure and Entra ID
- Excellent problem-solving skills
Salary: Up to £60,000 per annum, depending on experience
Benefits:
- Competitive salary and benefits package
- Opportunities for career development and progression
- Modern and supportive working environment
- Flexible working hours and remote working options
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