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Desktop Support Specialist

2 months ago


London Area, United Kingdom Harrington Starr Full time

Job Summary

Harrington Starr is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and communicating effectively with stakeholders.

Key Responsibilities

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with software and hardware
  • Communicate effectively with customers, senior stakeholders, and vendors
  • Manage and address electronic tickets efficiently

Requirements

  • 2+ years' of technical support experience
  • Strong background in IT support, with experience working on a tech bar or similar environment
  • Strong communication and problem-solving skills

What We Offer

Harrington Starr offers a competitive salary and benefits package, as well as opportunities for professional growth and development.