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Desktop Support Specialist
2 months ago
Job Summary
Harrington Starr is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and communicating effectively with stakeholders.
Key Responsibilities
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with software and hardware
- Communicate effectively with customers, senior stakeholders, and vendors
- Manage and address electronic tickets efficiently
Requirements
- 2+ years' of technical support experience
- Strong background in IT support, with experience working on a tech bar or similar environment
- Strong communication and problem-solving skills
What We Offer
Harrington Starr offers a competitive salary and benefits package, as well as opportunities for professional growth and development.