Housing Maintenance Lead

5 days ago


London, Greater London, United Kingdom Vox Network Consultants Full time
Job Title: Housing Maintenance Lead

We are seeking a skilled Housing Maintenance Lead to join our team at Vox Network Consultants. As a key member of our Housing Asset Management Team, you will play a crucial role in achieving our service aims and objectives as outlined in the Smarter Housing Plan and Repairs Policies.

Your primary responsibility will be to act as a lead professional in all aspects of repairs and maintenance inspections, providing technical advice on building stock matters in a customer-focused manner for tenanted and void properties. You will also manage the performance delivery of repairs and maintenance term contractors, ensuring that services are provided professionally and efficiently within agreed constraints of time, budget, quality, value for money, and customer performance criteria.

This role requires strong leadership skills, with the ability to manage contractor performance in compliance with statutory legislation, building regulations, health and safety policies, and financial regulations. Additionally, you will be responsible for managing customer complaints, formal enquiries, insurance, compensation, and legal claims in a timely manner, ensuring satisfactory outcomes and corrective action is taken to prevent re-occurrences or improve the service.

Key Responsibilities:
- Contribute to the development and delivery of Housing's service plan objectives in line with the Smarter Housing Plan and Corporate priorities.
- Contract manage term contractors in a designated area to ensure repairs and void repairs are delivered in compliance with contract terms and conditions.

What We Offer:
- A competitive salary of £40,000 - £55,000 per annum, depending on experience.
- Opportunities for career growth and professional development in a dynamic and supportive team environment.

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