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Telecommunications Specialist

1 month ago

Coventry, Coventry, United Kingdom Octopus Energy Full time
Job Description: We are seeking a skilled Customer Service Associate to join our team at Octopus Energy in Coventry. As an Inbound Brand Ambassador, you will be the face of our company, delivering exceptional customer service and promoting our products through friendly phone conversations and informative interactions.

About the Role:
The ideal candidate will have previous experience in customer service, operations, or telesales environments and be able to demonstrate superior customer service skills. You will be required to engage with potential and existing customers to inform them about our products and services in a friendly manner. Additionally, you will need to be honest, focused, and committed to delivering the highest levels of customer service.

Responsibilities:
As a Customer Service Associate, your key responsibilities will include:
  • Providing excellent customer service by engaging with potential and existing customers to inform them about our products and services in a friendly manner.
  • Demonstrating an adaptable personal style with a willingness to learn and grow.

Salary: £23,000 - £26,000 per annum, dependent on experience.