Lead Service Experience Designer

3 days ago


London, Greater London, United Kingdom Zebra People Full time

Zebra People is a charity that works across a wide range of stakeholders, including schools, libraries, healthcare providers, and supply chains. We are seeking a Lead Service Experience Designer to join our team and drive service improvements.

Location: Hybrid - 8 days/month in the office (London or Leeds)

Estimated Salary: £50-58k per annum

Experience: 2-3+ years of experience designing services across physical and digital spaces

The ideal candidate will have a strong background in designing services across physical and digital spaces, with a focus on enhancing user experiences. They will possess excellent collaboration skills, stakeholder management expertise, and a proactive approach to maintaining momentum in complex environments.

We offer a unique opportunity to work on high-impact projects that make a real difference. Our team environment is supportive and forward-thinking, providing ongoing professional development opportunities.

Interview Process:

  • Introductory chat with the hiring manager
  • Task and meet-the-team session (in-person)
  • Final chat with a senior stakeholder


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