Outpatients Department Supervisor
1 month ago
We are seeking an experienced and skilled Operational Manager to lead our Reception Administration Team in the Outpatients Department. As a key member of our team, you will be responsible for providing day-to-day operational management and ensuring adequate cover for each reception area and service.
Main Responsibilities- Provide day-to-day line management and leadership of the team receptionists
- Be responsible for training and maintaining the team's skill levels
- Conduct staff appraisals, including objective setting
- Ensure all mandatory training for the team is up to date and recorded on ELMS
- Create and implement processes to improve working efficiencies and enhance patient care
- Be responsible for making sure that staff adhere to rotas
- Provide regular updates to management when areas of concern are identified
London North West University Healthcare NHS Trust is a leading healthcare provider in the UK, serving a diverse population of almost one million people. Our team of over 8,200 clinical and support staff work together to deliver high-quality patient care across our hospitals and services.
Requirements- Full range of IT skills, including Excel
- Previous experience supervising a team
- Excellent interpersonal and communication skills
- Knowledge of Cerner and Healthroster
- GCSE or equivalent A-C English & Mathematics
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