Outpatients Department Supervisor

1 month ago


Harrow, United Kingdom London North West University Healthcare NHS Trust Full time
Job Summary

We are seeking an experienced and skilled Operational Manager to lead our Reception Administration Team in the Outpatients Department. As a key member of our team, you will be responsible for providing day-to-day operational management and ensuring adequate cover for each reception area and service.

Main Responsibilities
  • Provide day-to-day line management and leadership of the team receptionists
  • Be responsible for training and maintaining the team's skill levels
  • Conduct staff appraisals, including objective setting
  • Ensure all mandatory training for the team is up to date and recorded on ELMS
  • Create and implement processes to improve working efficiencies and enhance patient care
  • Be responsible for making sure that staff adhere to rotas
  • Provide regular updates to management when areas of concern are identified
About Us

London North West University Healthcare NHS Trust is a leading healthcare provider in the UK, serving a diverse population of almost one million people. Our team of over 8,200 clinical and support staff work together to deliver high-quality patient care across our hospitals and services.

Requirements
  • Full range of IT skills, including Excel
  • Previous experience supervising a team
  • Excellent interpersonal and communication skills
  • Knowledge of Cerner and Healthroster
Education
  • GCSE or equivalent A-C English & Mathematics


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