Enterprise Applications Specialist
3 weeks ago
An exciting opportunity has arisen for an Enterprise Applications Specialist to join our team at Vertex IT Solutions Ltd.
The successful candidate will provide support, administration and maintenance of global applications i.e. CRM, building towards a future proof model to enable and support business success.
As part of the Global Enterprise Application Specialist Team (EAST), you will be responsible for release management and 2nd and 3rd line support, according to ITIL recommended practices.
Key Responsibilities:- Provide 2nd and 3rd line support for Microsoft Dynamics 365 (CRM) and user-support, including guidance and advice.
- Release 3rd party and in-house solutions.
- Learn about Office 365 (o365) and its suite of products i.e. Teams, Planner and SharePoint.
- Two years' experience supporting and administration of applications, ideally CRM.
- Windows Server experience, i.e. IIS.
- Familiar with support call logging software (Service Now).
- Strong service management skills.
- Familiar with Office o365 and its applications.
We offer a competitive salary, £**50,000 - £60,000 per annum**, and one of the best benefits package in our sector. Core benefits include cover under the UK Healthcare Plan (private medical insurance), Life Assurance, Accident Insurance, and Income Protection (long term disability) cover.
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