Financial Operations Specialist
5 days ago
Role Overview:
The One Group is seeking a highly organized and detail-oriented Financial Operations Specialist to support our Operations Manager in day-to-day finance tasks. This role involves processing payments, maintaining accurate documentation, and providing exceptional support to ensure the smooth running of financial and operational activities.
Key Responsibilities:
- Perform thorough due diligence on contracts, including purchasing, returns, and processing for various finance types.
- Process manual and electronic payments, account adjustments, and terminations with accuracy.
- Analyze daily overpayments and maintain related logs to identify trends and areas for improvement.
- Manage customer direct debit databases and handle associated queries efficiently.
- Bank manual payments and maintain up-to-date records to ensure compliance.
- Respond promptly and professionally to inquiries and complaints from internal and external stakeholders, escalating when necessary.
- Participate in phone loops and audit contract files as needed to ensure quality control.
- Utilize basic financial accounting knowledge to inform decision-making.
- Demonstrate excellent computer skills, including Microsoft Office, to perform tasks efficiently.
Salary and Benefits:
£38,000 - £48,000 per annum, depending on experience. The successful candidate will receive a comprehensive benefits package, including pension scheme, life insurance, and generous annual leave allowance.
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