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Technical Support Engineer
3 weeks ago
We are an innovative UK technology company working in partnership with government customers and commercial providers to deliver research, technology, products, and services in the secure communications sector.
Job RequirementsTo succeed in this role, you will need to have:
- IT operations experience (minimum of 1-2 years)
- CCNA qualification
- Linux operating system and infrastructure applications knowledge
- Experience with Docker or container-based infrastructure
- Experience of network, DNS, NTP, DHCP, ISO model, TCP/IP, TLS, OpenSSL
- Basic to intermediate level of scripting skills e.g. Python, Bash
- Basic understanding of HTTP/HTTPS Webservers and knowledge of SQL Databases
- Physical server hardware support e.g. disk, memory replacement, iDrac or iLo
- Experience with or knowledge of Security Monitoring tools (i.e. Nessus)
- Knowledge of ESXi hosts and vCentre technologies
- Experience in firewalled Network/Gateway environments
You will be responsible for monitoring production infrastructure for faults and issues, managing security-based alerts, and performing various technical tasks related to incident and major incident management, release and deployment activities, and more.
What We OfferWe offer a competitive salary of between £55,000 - £65,000 per annum, depending on experience, plus a comprehensive benefits package consisting of life insurance, private health scheme, salary sacrifice company pension, 25 days holiday + bank/public holidays, option to buy additional holiday hours, enhanced maternity/paternity leave, cycle to work scheme, EV salary sacrifice scheme, and team away days.
