Technical Support Manager

1 month ago


London, Greater London, United Kingdom Harrison Scott Associates Full time

Job Title: Technical Manager- Adhesives & Coatings

Salary: Negotiable / around £60k pa plus Car

This is a fantastic opportunity for a Graduate Chemist, (or equivalent), with experience of working in a Supervisory capacity within a manufacturing or laboratory Technical role. Experience within the adhesives & coatings sectors for silicone, paper & film raw materials is highly advantageous.

Key Responsibilities:

  • Management of the technical department activities and the 2 quality control staff.
  • To provide technical advice.
  • Accountable for applying technical skills to ensure product quality meets customer expectations and our specifications consistently.
  • Raising, maintaining & issuing purchase specifications for raw materials.
  • Raising and maintaining technical specifications and the administration of these documents.
  • Creation and maintenance of production control documents for coating processes.
  • Involvement in the design of new products within the company.
  • Raising and overseeing trial production runs and reporting the outcomes.
  • Providing technical support to the sales department.
  • Accountable for maintaining and improving process controls that safeguard product quality.
  • Reducing quality failures from the technical perspective.
  • Assisting in controlling and reducing waste.
  • Dealing with the technical aspects of customer complaints – i.e. investigating the validity of complaints; liaising with customers and internal departments; raising and progressing corrective actions; written reports suitable for both internal and external use.

Requirements:

  • Ability to work on own and to work in harmony with others to elicit the best from team working.
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and change.
  • Good report writing skills.

Benefits:

  • Co Car
  • BUPA
  • Pension / Salary Sacrifice Scheme
  • Medical Insurance


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