Technical Support Manager
1 month ago
Job Title: Technical Manager- Adhesives & Coatings
Salary: Negotiable / around £60k pa plus Car
This is a fantastic opportunity for a Graduate Chemist, (or equivalent), with experience of working in a Supervisory capacity within a manufacturing or laboratory Technical role. Experience within the adhesives & coatings sectors for silicone, paper & film raw materials is highly advantageous.
Key Responsibilities:
- Management of the technical department activities and the 2 quality control staff.
- To provide technical advice.
- Accountable for applying technical skills to ensure product quality meets customer expectations and our specifications consistently.
- Raising, maintaining & issuing purchase specifications for raw materials.
- Raising and maintaining technical specifications and the administration of these documents.
- Creation and maintenance of production control documents for coating processes.
- Involvement in the design of new products within the company.
- Raising and overseeing trial production runs and reporting the outcomes.
- Providing technical support to the sales department.
- Accountable for maintaining and improving process controls that safeguard product quality.
- Reducing quality failures from the technical perspective.
- Assisting in controlling and reducing waste.
- Dealing with the technical aspects of customer complaints – i.e. investigating the validity of complaints; liaising with customers and internal departments; raising and progressing corrective actions; written reports suitable for both internal and external use.
Requirements:
- Ability to work on own and to work in harmony with others to elicit the best from team working.
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and change.
- Good report writing skills.
Benefits:
- Co Car
- BUPA
- Pension / Salary Sacrifice Scheme
- Medical Insurance
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