Mortgage Administrator
4 weeks ago
We are a leading financial services business in Ipswich, dedicated to providing exceptional mortgage administration services to our clients. Our team is passionate about delivering high-quality results and building strong relationships with our customers.
Job SummaryWe are seeking a skilled Mortgage Administrator to join our team. As a Mortgage Administrator, you will be responsible for reviewing and processing requests, communicating with customers and clients, and ensuring accurate information is maintained on our CRM systems.
Key Responsibilities- Undertake training to understand the technical elements of the role
- Communicate clearly and effectively with customers and clients
- Review and process requests on behalf of the client
- Work to service level agreements and process information accurately
- Receive and resolve enquiries from customers and their advisors
- Ensure information on CRM systems is current and accurate
- Process any amendments to customer's accounts accurately
- Ensure new customer information is onboarded accurately
- Oversee client accounts and ensure all information is up-to-date
We offer a range of benefits, including:
- Generous holiday entitlement
- Private medical cover
- Life assurance
- Social committee
- Discount cards
This is an excellent opportunity for someone who is looking to progress their career in a technical and niche environment. We promote internal promotions and many of our senior team members have come from roles similar to this one.
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