Process Efficiency Specialist

7 days ago


London, Greater London, United Kingdom ClearCourse Full time

ClearCourse is seeking a highly skilled Business Systems Analyst to join our team. In this role, you will be responsible for optimizing NetSuite and Planful BI systems, ensuring maximum efficiency and effectiveness.

About the Role

This is an exciting opportunity for someone looking to develop their skills in process improvement and technical advisory roles. You will work closely with our established team to create efficient processes, implement NetSuite customizations, and resolve complex issues.

Key Responsibilities
  • Develop and manage support-related resources, including NetSuite Support Configuration, development of the support knowledge base, SLA reporting, upskilling, and half-yearly customer satisfaction surveys.
  • Analyze and resolve complex technical issues.
  • Design, implement, and maintain NetSuite customizations, integrations, workflows, and scripts.
  • Migrate acquired businesses using Ipaas tool, integrating Sales CRM data, and building bank integrations when required.
  • Develop and maintain migration blueprints.
Requirements
  • Proven experience in NetSuite administration and configuration using SuiteBuilder, SuiteFlow, Freemarker, and HTML.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience in financial-driven migrations and integrations.
  • Understanding of core finance processes.
  • Experience of testing system enhancements and test management.
  • Proficiency in iPaaS tool, such as Celigo.
Our Benefits Package
  • Competitive salary of £50,000 per year.
  • Life Assurance and Group Income Protection.
  • Private medical cover with cash plan.
  • Enhanced Company Pension.
  • Hybrid-working model with 25 days annual leave + your birthday off.
  • Employee wellbeing perks – including Peppy Health, Perkbox, etc...
  • Enhanced maternity, paternity, and adoption pay.
  • Generous training budgets and reimbursement for professional memberships.


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