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Security Incident Manager

2 months ago


London, Greater London, United Kingdom Royal Mail Group Full time
About the Role

We are seeking a highly skilled Security Incident Manager to join our team at Royal Mail Group. As a key member of our Security Operations team, you will play a critical role in leading our incident response activities and ensuring the organization is prepared to respond to security incidents.

Key Responsibilities
  • Lead security incident management activities with limited oversight, ensuring the organization is ready to respond to incidents.
  • Review, improve, maintain, implement, and embed effective security incident handling processes and procedures.
  • Develop and present incident management reports, including KPIs and KRIs, to the Head of Security Operations.
  • Support the threat-based security model in a threat hunting capacity, acting as an escalation point for less experienced team members.
  • Liaise closely with RMG technology teams and third-party suppliers to ensure the correct response and remediation of security incidents.
Requirements
  • Experience as a Security Incident Responder/Handler in a large, complex, and technologically diverse organization.
  • In-depth knowledge of the cyber incident response lifecycle, using industry-standard frameworks.
  • Experience managing a cyber incident response bridge, with a range of internal stakeholders and third-party suppliers/MSSPs.
  • Experience of threat hunting practices, tools, and procedures.
  • Threat hunting strategy development and delivery.
  • Cyber threat intelligence gathering, interpretation, and application for incident response.
  • Ability to clearly articulate the implications of threats and risks to the business in verbal, written, and presentational form, and making recommendations for action that enable senior leaders to take difficult decisions.
  • Technical and professional qualifications relevant to security incident response, e.g., SANS GCIH or GCFA, or Certified Incident Responder.
Desirable Skills
  • Stakeholder management of both internal and third-party service providers.
  • An understanding of Agile ways of working.
  • Computer Science or Cyber Security Degree or equivalent experience.
What We Offer
  • 18% Bonus.
  • Car allowance (or cash alternative).
  • Hybrid Working (2-3 days in office).
  • 25 days holiday (plus the option to buy more).
  • Plus, many more benefits.