Financial Policy Advisor

2 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Reed Full time
Customer Service Specialist - Finance

We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Southend, Essex. As a key member of our finance department, you will be responsible for providing exceptional customer service to our clients, handling complaints and problem-solving, and liaising with insurance providers.

Key Responsibilities:

  • Deliver a high level of customer service to our clients
  • Handle complaints and resolve issues in a timely and professional manner
  • Liaise with insurance providers to resolve claims and renewals
  • Manage general administration tasks to ensure efficient operation of the team

Required Skills and Attributes:

  • Excellent communication skills (both verbal and written)
  • Positive and enthusiastic attitude
  • Hardworking, dedicated, and motivated to deliver exceptional service
  • Confidence on the telephone
  • Strong customer service ethos

If you are a customer-focused individual with a passion for delivering top-notch service, we would love to hear from you. Please contact Alex in our Southend office to learn more about this exciting opportunity.



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