Luxury Goods Retail Manager
3 weeks ago
Job Overview
We are seeking a highly experienced Luxury Goods Retail Manager to lead our Harrods boutique team in delivering exceptional customer experiences, driving sales growth, and achieving business objectives.
About the Role
The successful candidate will be responsible for managing a high-performing team, ensuring excellent store operations, and providing top-notch customer service. They will also be expected to develop and execute sales strategies, build strong relationships with clients, and drive business growth through effective marketing initiatives.
Main Responsibilities
- Team Management: Lead, motivate, train, and develop a high-performing team to deliver exceptional customer experiences and achieve business objectives.
- Store Operations: Ensure excellent store operations, including maintaining high standards of cleanliness, organization, and visual merchandising.
- Customer Service: Provide top-notch customer service, responding promptly to client inquiries, and resolving any issues that may arise.
- Sales Strategies: Develop and execute sales strategies to drive business growth, increase sales, and exceed targets.
- Marketing Initiatives: Drive business growth through effective marketing initiatives, including social media, email marketing, and events.
Requirements
- Luxury Goods Experience: Proven experience in luxury goods retail, preferably in a management role.
- Leadership Skills: Strong leadership skills, including the ability to motivate, train, and develop a high-performing team.
- Customer Service: Excellent customer service skills, with a focus on providing top-notch service to clients.
- Sales Strategies: Ability to develop and execute sales strategies to drive business growth and exceed targets.
- Marketing Initiatives: Familiarity with marketing initiatives, including social media, email marketing, and events.
Salary: £60,000 - £80,000 per annum, depending on experience.
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