Service Desk Agent
2 weeks ago
Archway, Greater London, United Kingdom
beBee Professionals
Full time
£22,000 - £28,000
Job DescriptionWe are seeking a highly motivated Service Desk Agent to join our customer support team in Archway, United Kingdom. As a key member of our team, you will be responsible for providing excellent service and resolving queries in a timely manner.
Key Responsibilities include:
- Respond to customer inquiries and resolve issues efficiently.
- Provide accurate information regarding products and services.
- Process customer orders and manage account information accurately.
- Collaborate with other departments to ensure customer satisfaction.
Requirements include:
- Previous experience in a customer service role.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
The estimated annual salary for this position is £20,000-£35,000, depending on experience, plus benefits including pension scheme and healthcare benefits.
