Customer Solutions Coordinator
2 weeks ago
Job Summary:
We are currently seeking a highly skilled Customer Solutions Coordinator to join our team in Cookstown. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our customers across the UK and Ireland.
About the Role:
You will work closely with our internal teams to resolve customer queries and concerns, ensuring timely and effective solutions. Your expertise in customer-facing roles, particularly within manufacturing/engineering environments, will be invaluable in this position.
Responsibilities:
- Communicate effectively with customers via phone, email, and other channels to resolve issues and answer questions
- Collaborate with colleagues to achieve shared goals and objectives
- Utilize Microsoft Office Suite to maintain accurate records and reports
Requirements:
- Proven customer service experience in a fast-paced environment
- Familiarity with small engine electrical machinery or power products is a plus
- Excellent communication and interpersonal skills
What We Offer:
In addition to a competitive salary, we offer opportunities for growth and development within our company. If you are a customer-focused professional looking for a new challenge, we encourage you to apply.
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