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German Customer Care Team Lead

2 months ago

Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
Job Description
Customer Care Team Leader

Hybrid Role:
Flexible working arrangement with a mix of remote and office days - St Neots, Cambridge,


Athena Resourcing Solutions values its people and fosters a culture of mutual respect, trust, and collaboration.

They strive to create an environment where their employees feel valued and have fun at work. They are currently seeking a Customer Care Team Leader to join their team and contribute to their mission of delivering exceptional customer experiences.

Key Responsibilities:
  • Lead a team of customer care professionals to ensure excellent service delivery
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and success

Requirements:
  • Proven experience in customer care leadership roles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to change

Athena Resourcing Solutions is an equal opportunities employer and welcomes applications from diverse candidates.