Lounge Experience Specialist

5 days ago


Northallerton, North Yorkshire, United Kingdom Lounge Full time

Lounge is a fast-growing hospitality business seeking a skilled Lounge Experience Specialist to join their Front of House Team. This role offers a unique opportunity for personal development and career progression in a dynamic and rewarding environment.

Key Responsibilities
  • Deliver exceptional customer experiences, working closely with management and the entire team
  • Cater to diverse customer needs, adapting your style and approach accordingly
  • Build rapport and trust with customers and colleagues, using your natural communication skills
  • Work at pace with limited supervision, adhering to pressure and timescales
What We Offer
  • Tips shared equally across the team based on hours worked
  • Paid breaks and staff food on every shift
  • 50% discount on food in all Lounge brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives, including all-expenses-paid trips
  • Christmas and Boxing Day off, plus the best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over pay with Wagestream and a company pension scheme
  • Long service awards and great opportunities for career progression

Estimated Salary: £25,000 - £30,000 per annum, depending on location and experience.



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