Centre Supervisor

2 weeks ago


Milton Keynes, United Kingdom Hollywood Bowl Full time
Job Description

This is an exciting opportunity to join our team as a Deputy Manager at Hollywood Bowl Group. As a Deputy Manager, you will take accountability for the centre in the absence of the Centre Manager and support the Centre Manager with back of house duties.

You will inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres.

The ideal candidate will have management experience, ideally within the leisure, hospitality, or retail industry, and a passion for customer service.

Key Responsibilities
  • Support the Centre Manager with back of house duties
  • Take accountability for the centre in the absence of the Centre Manager
  • Inspire the team to provide outstanding service for our customers
  • Develop and implement plans to drive business results and improve customer satisfaction
Requirements

To be successful in this role, you will need:

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of delivering on financial targets, driving business and sales
  • Experience of coaching and developing large teams
Salary and Benefits

The salary for this role is £25,000-£30,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits including 50% off food when you are working, optional pension plan, 28 days holiday & additional days holiday with length of service, and access to our Employee Assistance Programme (EAP) for you and your family.



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