Customer Service Representative
2 weeks ago
Compass Innovate is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Inbound Call Center. As an essential part of our operations, you will be responsible for delivering exceptional customer service through inbound calls, resolving inquiries, and ensuring a positive experience for our clients.
About the RoleThis role offers a competitive salary range of $40,000 - $55,000 per year, depending on experience and qualifications. You will have the opportunity to work in a dynamic environment with a passionate team, develop your skills, and advance your career.
Key Responsibilities- Respond to inbound calls promptly and professionally, providing exceptional customer service.
- Assist customers with inquiries, issues, or complaints regarding products/services.
- Accurately document customer interactions and maintain records in our system.
- Identify and escalate urgent issues to appropriate departments when necessary.
- Collaborate with team members to improve processes and enhance customer experience.
- Stay updated on product knowledge, promotions, and policies to provide accurate information.
- Meet or exceed individual and team performance targets, including call handling time, resolution rates, and customer satisfaction scores.
- High school diploma or equivalent; additional education in customer service or related field is a plus.
- Previous experience in a call center or customer service role preferred.
- Strong verbal communication skills and a pleasant phone demeanor.
- Ability to listen actively and empathize with customers.
- Familiarity with CRM software and Microsoft Office Suite is an advantage.
- Excellent problem-solving skills and attention to detail.
- Ability to thrive in a fast-paced environment and handle high call volumes.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our team is committed to growth and development, with opportunities for training, mentorship, and advancement.
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Customer Service Representative
3 weeks ago
Glasgow, Glasgow City, United Kingdom Fitshop Group. Full timeCustomer Service RepresentativeWe are looking for a reliable and friendly Customer Service Representative to join our team at Fitshop Group. As a key member of our customer care team, you will be responsible for providing exceptional customer service through various communication channels, including telephone, email, and web-chat. Your role will involve...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
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Customer Service Representative
9 hours ago
Glasgow, Glasgow City, United Kingdom WHSmith Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team at WHSmith Glasgow Queen Street Simply Food. In this role, you will be responsible for delivering exceptional customer service and promoting our products.About the Role:Provide exceptional customer service and ensure a positive...
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Customer Service Representative
5 days ago
Glasgow, Glasgow City, United Kingdom Levi Strauss & Co Full timeCompany OverviewAt Levi Strauss & Co., we believe in originality, making an impact, and standing up for what is important.We're looking for a Customer Service Representative to bring our values to life through exceptional customer service.
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Customer Service Representative
3 weeks ago
Glasgow, Glasgow City, United Kingdom Minerva Marketing Full timeDiscover a New Career PathWe're seeking a motivated individual to join our team and help drive business growth.As a customer service representative, you will be the face of our company, interacting with clients and providing top-notch support.We offer a comprehensive training program to ensure your success in this role.Key responsibilities include:Providing...
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Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeAbout the roleWe're looking for a Customer Service Representative to join our team at Tesco. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service and creating a welcoming shopping experience for our customers.As a Tesco Store Colleague, you'll be responsible for:Providing outstanding customer service,...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Next Full timeRole OverviewWe are seeking a highly motivated Customer Service Representative to join our fast-paced store team.This is a dynamic role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Glasgow, we're seeking highly motivated Customer Service Representatives to contribute to our dynamic team. Key responsibilities include delivering exceptional customer service, participating in operational workflows, and collaborating with colleagues to achieve goals.Key Requirements:High school diploma or equivalent.Previous...
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Retail Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom TK Maxx Full timeCustomer Service RepresentativeWe are looking for a Customer Service Representative to join our team at TK Maxx. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Assist customers with purchases and respond to...
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Customer Service Representative
3 days ago
Glasgow, Glasgow City, United Kingdom McQueens Dairies Full timeAt McQueens Dairies, we are seeking an experienced Customer Service Representative to join our team in Glasgow. As a key member of our customer service team, you will be responsible for providing exceptional service to our existing customers through outbound residential development calls.This is a fantastic opportunity to work with a growing family brand...
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Customer Service Representative
5 days ago
Glasgow, Glasgow City, United Kingdom Domino's Careers UK Full timeDomino's Careers UK: Customer Service RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Careers UK. This role involves providing exceptional service to our customers, ensuring they have an enjoyable experience when interacting with our store.In this position, you will be...
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Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Intrum Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a vital part in providing exceptional service to our clients, ensuring their financial needs are met with empathy and understanding.Key Responsibilities:Providing tailored financial solutions to...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in Glasgow, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom B&Q Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at B&Q Parkhead. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customers in a fast-paced environmentWork...
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Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom HSBC Full timeAbout the Role:HSBC is seeking a skilled Customer Service Representative to join its Contact Centre team in Hamilton.As a key member of the team, you will provide exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Main Responsibilities:Provide outstanding customer service via telephone to...
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Customer Service Representative
4 days ago
Glasgow, Glasgow City, United Kingdom One O One Off Sales, Ltd. Full timeAs a Customer Service Representative with One O One Off Sales, Ltd., you will be the face of our Fernhill store. Your responsibilities include creating a welcoming atmosphere for our customers, ensuring store security, and maintaining a fully stocked and well-merchandised store.Key ResponsibilitiesCreate a welcoming atmosphere for customersEnsure store...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom The Body Shop Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at The Body Shop. As a key member of our store management team, you will be responsible for delivering exceptional customer service on the shop floor at all times.Key ResponsibilitiesProvide expert advice to customers on our products and philosophyBuild strong...
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Tesco Customer Service Representative
3 days ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeAbout the role We are seeking a skilled and passionate individual to join our team as a Tesco Customer Service Representative. This is an exciting opportunity for someone who is looking to start their career in retail and customer service.In this role, you will be responsible for providing excellent customer service to our shoppers, answering their queries,...
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Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom RBH Full timeCustomer Service in a Dynamic EnvironmentAs a Customer Service Representative at RBH, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve handling guest inquiries, resolving issues, and providing information about our services and facilities.Working in a...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Glasgow, United Kingdom. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and chat...