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Customer Service Representative

2 months ago


Chadderton, Oldham, United Kingdom Sunbelt Rentals Careers Full time

About the Role

We're seeking a highly skilled Customer Service Administrator to join our team at Sunbelt Rentals Careers. As a key member of our Customer Service team, you'll play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded.

About You

To succeed in this role, you'll bring a proven track record of providing outstanding customer service, preferably in a fast-paced environment. You'll possess exceptional communication skills, with the ability to engage and build relationships with both internal and external customers.

Key Responsibilities

  • Deliver best-in-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, suppliers, and internal stakeholders.
  • Process and manage customer orders, ensuring accurate and efficient delivery.
  • Collaborate with the team to identify opportunities for process improvement and implement changes to enhance customer experience.
  • Stay up-to-date with product knowledge and industry trends, providing expert advice to customers.

What We Offer

As a Customer Service Administrator at Sunbelt Rentals Careers, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction.