Claims Handler
3 weeks ago
MERJE is seeking a dedicated and skilled Third Party Claims Handler to join their team. As a key member of the insurance and technology organisation, you will be responsible for managing third-party claims and providing exceptional customer service.
Key Responsibilities:
- Proactively contact and convert third-party referrals to resolve claims efficiently
- Manage hire periods, repair costs, and claim reserves to minimize costs
- Liaise with other claims departments to resolve issues promptly
- Identify potential fraudulent claims and refer to the Counter Fraud Department
- Process invoices and maintain accurate claim records
Requirements:
- Excellent communication and negotiation skills to build strong relationships with claimants
- Experience in customer service or a similar environment, with a strong focus on problem-solving
- Strong attention to detail and ability to prioritize tasks effectively
- Proficiency in computer systems and ability to learn new software quickly
About MERJE:
MERJE is an award-winning insurance and technology group that delivers market-leading motor insurance, underwriting, distribution, finance, technology, and legal services. With a focus on innovation and customer-centricity, the company is rapidly expanding and seeking talented individuals to join their team.
What We Offer:
A 37.5-hour work week, flexible shift patterns, and excellent progression opportunities within a growing business. If you're a motivated and detail-oriented individual with a passion for customer service, apply now to join MERJE's dynamic team.
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