Tesco Travel Money Expert

4 weeks ago

Quedgeley, Gloucestershire, United Kingdom Travelex Full time

About the Role:

This is an exciting opportunity to join Travelex as a Tesco Travel Money Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and expertise to our customers.

Key Responsibilities:

  • Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establish yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
  • Engage with customers to process all foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals both procedural, operational and customer focused.
  • Utilise your keen eye for detail to process daily online FX request and deliveries.
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.

Requirements:

  • Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly.
  • IT proficient – You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

About Travelex:

We are a leading specialist provider of foreign exchange, dedicated to simplifying our customers' access to international money. We value diversity and are an equal opportunity employer, committed to providing a supportive and inclusive work environment.

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