Customer Advocacy Manager
1 month ago
We are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our Fusion Customer Advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our decisions.
Responsibilities- Connect and engage with Fusion Manufacturing customers to drive adoption for new technology and workflows.
- As a subject matter expert, bring a customer's perspective to the development organisation, ensuring new technology is inline with customer expectations.
- Provide customer feedback and emerging trends to product team stakeholders.
- Work closely with customers in the Fusion Insider Program, to ensure feedback is captured ahead of full customer release.
- Validate our Manufacturing capabilities in-product and certify end-to-end workflows, in close collaboration with our Technology Centers.
- Roll out new Manufacturing technology to our customers, to our partner network and internally across Autodesk.
- Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code.
- 2+ years' relevant experience in a Manufacturing role.
- Relevant qualification in Engineering/Machining/Manufacturing subjects.
- Experience using CAM software (Autodesk Fusion preferred).
- Excellent communicator and relationship builder.
- With a desire to do the best for our customers.
- Comfortable and confident presenter/public speaker.
- Travel internationally as required.
Welcome to Autodesk. Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us.
Salary transparency: Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging: We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
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Birmingham, Birmingham, United Kingdom Autodesk Full timeCustomer Advocacy ManagerAt Autodesk, we're shaping the future of smart product development, and we need a talented Customer Advocacy Manager to help us achieve our goals.This role is perfect for someone who is passionate about working closely with customers, bringing insights and experiences from the market back into our development process, and ensuring...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our Fusion Customer Advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Customer Advocacy Manager
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Customer Advocacy Manager
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Birmingham, Birmingham, United Kingdom Autodesk Full timePosition OverviewWe are seeking a highly motivated and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our...
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Customer Advocacy Manager
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Birmingham, Birmingham, United Kingdom Autodesk Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Advocacy Manager to join our team at Autodesk. As a key member of our customer advocacy team, you will play a critical role in ensuring the success of our customers by maximizing the quality of future software releases and putting our users' perspectives at the centre of our decisions.About...