Operations Manager
3 weeks ago
Harrison Scott Associates is seeking an experienced Manager, Network Operations to join our team. As a key member of our operations team, you will be responsible for overseeing all production activities and ensuring continued improvement in operational efficiency and maximizing profitability from the manufacturing processes and people development.
Key Responsibilities:- Assist with the strategic development and management of operational viability and profitability of the business, trouble-shooting where required.
- Ensure operational requirements of the support functions are met.
- Monitor progress against KPIs, analyzing and interpreting results bearing in mind current and future market and business conditions.
- Review historic loadings analysis and current sales projections with the Planning Manager to determine future resourcing and cross-selling requirements.
- Review previous week's performance and generate weekly performance data across post-press manufacturing processes, identify top loss issues, and implement plans for improvement activities. Present data and plans for improvement at the weekly cost deployment meeting.
- Manage, lead, and develop operational managers to ensure business goals are met.
- Provide guidance in respect of business direction and on-call support where required.
- Set key operational objectives, aligning with overall business goals, and ensuring effectively cascaded down through operational areas.
- Ensure managers understand their role in achieving goals and objectives, providing coaching and mentoring where required to develop their skills and knowledge within the business and improve productivity.
- Responsible for quality, environmental, and health and safety practice and adherence within areas of responsibility.
- Provide on-site/on-call support where required to ensure direct reports solve issues and drive root cause analysis to eliminate reoccurrence.
- Ensure effective maintenance and resolution of quality incidents processes and meetings.
- Ensure managers fulfill their responsibilities, and are compliant with regulatory and company policy and procedure.
- Ensure operational procedures comply with regulatory requirements without negatively impacting productivity.
- Ensure effective and efficient analysis of departmental expenditure to determine future requirements and assist with maintaining financial stability and profitability of the business.
- Use analysis to identify and drive sustainable efficiency improvements.
- Ensure balance maintained between costs/resourcing and work input/output.
- Determine ongoing requirements for permanent and casual staff, to minimize operational cost.
- Examine short-term financial impact, long-term investment, and business benefit for operational improvements, prepare and present business cases to the Board for approval on improvement projects and future investments.
- Assist in setting annual performance targets and cost budgets.
- Maintain up-to-date and accurate awareness of industry developments and corporate and legal governance to ensure business compliance within area of responsibility.
- Develop skills and knowledge to provide cover during absence for the line manager.
- Able to make effective use of IT applications appropriate to the role.
- Effectively and proactively engage managers to ensure effective implementation of change initiatives within areas of responsibility.
- Lead the development of a culture of continuous improvement through identification, standardization, implementation, and maintenance of best practice.
- Ensure team aware of targets and their contribution in achieving them, through regular team briefs, etc.
- Ensure effective communication with all relevant parties to minimize impact of issues and ensure effective resolution.
- Ensure direct reports appropriately trained to cover absences.
- Manage individual performance through appropriate performance management review processes and deal with poor performance effectively and efficiently.
- Ensure effective planning and delivery of induction, ensure effective preparation and delivery of team development plans in liaison with Human Resources and Development team.
- Ensure all staff competent to complete tasks assigned. Complete training needs analysis (TNA) to identify any skills gaps and ensure development activities put in place to resolve.
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