Operations Manager

4 weeks ago

Southampton, Southampton, United Kingdom Harrison Scott Associates Full time
Job Title: Operations Manager

A key position within a successful, long-established print firm based in the Southern Home Counties to oversee all production activities, ensuring continued improvement in operational efficiency and maximizing profitability from manufacturing processes and people development.

Responsibilities
  1. Assisting with the strategic development and management of operational viability and profitability of the business, trouble-shooting where required.
  2. Ensuring operational requirements of the support functions are met.
  3. Monitoring progress against KPIs, analyzing and interpreting results, bearing in mind current and future market and business conditions.
  4. Reviewing historic loadings analysis and current sales projections with the Planning Manager to determine future resourcing and cross-selling requirements.
  5. Reviewing previous week's performance and generating weekly performance data across post-press manufacturing processes, identifying top loss issues, and implementing plans for improvement activities. Presenting data and plans for improvement at the weekly cost deployment meeting.
Team Management
  1. Managing, leading, and developing operational managers to ensure business goals are met.
  2. Providing guidance in respect of business direction and on-call support where required.
  3. Setting key operational objectives, aligning with overall business goals, and ensuring effectively cascaded down through operational areas.
  4. Ensuring managers understand their role in achieving goals and objectives, providing coaching and mentoring where required to develop their skills and knowledge within the business and improve productivity.
Quality and Compliance
  1. Responsible for quality, environmental, and health and safety practice and adherence within areas of responsibility.
  2. Providing on-site/on-call support where required to ensure direct reports solve issues and drive root cause analysis to eliminate reoccurrence.
  3. Ensuring effective maintenance and resolution of quality incidents processes and meetings.
  4. Ensuring managers fulfill their responsibilities and are compliant with regulatory and company policy and procedure.
  5. Ensuring operational procedures comply with regulatory requirements without negatively impacting productivity.
Financial Management
  1. Ensuring effective and efficient analysis of departmental expenditure to determine future requirements and assist with maintaining financial stability and profitability of the business.
  2. Using analysis to identify and drive sustainable efficiency improvements.
  3. Ensuring balance maintained between costs/resourcing and work input/output.
  4. Determining ongoing requirements for permanent and casual staff to minimize operational cost.
  5. Examining short-term financial impact, long-term investment, and business benefit for operational improvements, preparing and presenting business cases to the Board for approval on improvement projects and future investments.
  6. Assisting in setting annual performance targets and cost budgets.
Expertise and Self-Development
  1. Maintaining up-to-date and accurate awareness of industry developments and corporate and legal governance to ensure business compliance within areas of responsibility.
  2. Developing skills and knowledge to provide cover during absence for the line manager.
ICT
  1. Able to make effective use of IT applications appropriate to the role.
Continuous Improvement and Innovation
  1. Effectively and proactively engaging managers to ensure effective implementation of change initiatives within areas of responsibility.
  2. Leading the development of a culture of continuous improvement through identification, standardization, implementation, and maintenance of best practice.
Planning and Performance
  1. Ensuring the team is aware of targets and their contribution in achieving them, through regular team briefs, etc.
  2. Ensuring effective communication with all relevant parties to minimize the impact of issues and ensure effective resolution.
  3. Ensuring direct reports are appropriately trained to cover absences.
  4. Managing individual performance through appropriate performance management review processes and dealing with poor performance effectively and efficiently.
  5. Ensuring effective planning and delivery of induction, ensuring effective preparation and delivery of team development plans in liaison with the Human Resources and Development team.
  6. Ensuring all staff are competent to complete tasks assigned. Completing training needs analysis (TNA) to identify any skills gaps and ensuring development activities are put in place to resolve.

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