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ICT Infrastructure Specialist
1 month ago
Job Summary: We are seeking a skilled ICT Infrastructure Specialist to join our team at Shared Services Partnership. The successful candidate will be responsible for maintaining and supporting our Information and Communications platforms, ensuring high availability and reliability for our users across 62 sites.
Key Responsibilities:
- Maintain and support ICT infrastructure, including networks, servers, and applications.
- Provide technical support to users, resolving incidents and tickets in a timely manner.
- Collaborate with the ICT Technical Team to deliver high-quality ICT services and projects.
- Update and maintain documentation, including the ICT Service Management System.
- Interface with staff at all levels, including Island and Service Headquarters staff.
Requirements:
- Experience in a similar role, supporting ICT infrastructure and having a technical background.
- Windows, desktop, LAN & WAN skills, and ideally communications experience with radio and/or voice services.
- Ability to work with limited supervision, engage effectively with business users and suppliers, and be a confident, proactive individual.
- Occasional travel required, therefore a current full driver's license is necessary.
Benefits:
- Hybrid working
- 28 days annual leave
- Flexible working hours
- Work within a friendly & supportive team
- Training and development opportunities available
- Access to internal network groups
- Company Pension
- Free onsite parking
- On-site gym available
- Emergency Services retail and leisure discounts
This role is subject to a Standard DBS Check. If you are interested in applying, please provide evidence against the key essential criteria on the Person Specification in the Job Description.
Shared Services Partnership is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment.
We are a Disability Confident Employer, committed to ensuring that our recruitment and selection process is inclusive and accessible.
