Operations Team Lead

2 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Mandeville Full time
About the Role

As an Operations Supervisor at this thriving leisure/hospitality business, you will have a unique opportunity to lead by example and influence teams to provide exceptional service across all areas of the site. Your primary focus will be on ensuring customer safety and satisfaction while maintaining high standards of quality.

The ideal candidate will possess supervisory experience, enthusiasm, and a proactive approach. Previous leisure experience is desirable, but not essential. You should be approachable by customers and your team, with excellent communication skills and a passion for delivering great experiences.

Responsibilities:

  • Maintain a safe environment for crew and customers, prioritizing their well-being and enjoyment.
  • Oversee administration tasks, including rotas, compliance, stock control, recruitment, and training.
  • Collaborate with the General Manager to achieve and exceed profitability levels, focusing on onsite operations, service standards, and financial controls.

Based on the company's strong growth trajectory and investment in its estate, we estimate that the salary for this role will be around £35,000 - £45,000 per annum, depending on qualifications and experience. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, please apply via the link below for more information.


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