Court Usher Position

2 days ago


Cambridge, Cambridgeshire, United Kingdom Brook Street NMR Full time
Job Title: Court Usher

We are seeking a highly organized and customer-focused individual to join our team as a Court Usher. This role will provide administrative support to the HM Courts & Tribunals Service (HMCTS) in Cambridge.

Key Responsibilities:
  • Provide exceptional customer service to court users, ensuring a smooth and efficient experience.
  • Support the administrative staff in ensuring the smooth flow of court proceedings.
  • Interact with members of the public, who may be experiencing anxiety or distress during their court visits, with sensitivity and professionalism.
  • React quickly and professionally to situations that require attention.
Requirements:
  • Previous experience in administration, preferably in a public sector setting.
  • Exceptional communication and listening skills, with the ability to multitask and prioritize tasks effectively.
  • Strong organizational and time-management abilities, with a focus on delivering high-quality results.
  • Exceptional customer service skills, with a commitment to providing a positive experience for all court users.
Benefits:
  • Holiday entitlement and access to a pension scheme.
  • Access to a free on-site car park and weekly pay.

We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates with diverse backgrounds and experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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