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Customer Service Manager Lead
1 month ago
Estimated Salary: £60,000 - £80,000 per annum
Company OverviewAt Resourcing Partnership Ltd, we are committed to delivering exceptional customer service. Our team is dedicated to providing a high level of satisfaction and loyalty to our clients.
Key Responsibilities- Lead a team of customer service representatives in handling client inquiries, processing orders, and providing accurate and timely information.
- Develop and implement customer service policies and procedures to ensure a consistent and high-quality service experience.
- Establish and monitor service level standards for response times, order accuracy, and issue resolution.
- Experience in customer service working in a complex organisation.
We offer a competitive salary and a range of benefits, including a referral incentive.
