Retail Sales Associate

3 weeks ago

Weybridge, Surrey, United Kingdom M&S Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to the maintenance of a clean and tidy store environment, adhering to health and safety standards.
  • Utilize digital tools and communication channels to effectively manage customer interactions and sales processes.
  • Share customer and colleague feedback to help us continually improve our services.
Key Skills and Qualities
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Strong product knowledge and ability to provide recommendations to customers.
  • Adaptability and flexibility, with a willingness to learn and develop new skills.
About Us

Marks & Spencer is a leading retailer committed to delivering exceptional customer experiences and driving business growth. We are passionate about innovation, sustainability, and customer satisfaction, and we are seeking like-minded individuals to join our team.

We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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