Credit Controller

4 weeks ago


Worthing, West Sussex, United Kingdom HSBC Full time
About the Role

We are seeking an experienced Credit Controller to join our Global Trade and Receivables Finance team in Worthing. As a key member of our team, you will be responsible for ensuring the fair treatment of our customers and managing a portfolio of clients or their sales ledger.

Key Responsibilities
  • Develop and maintain strong working relationships with internal and external stakeholders.
  • Support a Client Services team in delivering a high-quality client-centric service culture.
  • Act as a Services champion to ensure key objectives are prioritised appropriately.
  • Take personal responsibility for understanding and agreeing performance expectations.
  • Adhere to HSBC policy, procedures, and control requirements.
Requirements
  • Previous experience of a telephone-based customer service role.
  • Experience of having difficult conversations with customers.
  • Strong IT skills and attention to detail.
  • Ability to learn new approaches and knowledge quickly.
  • Ability to work on tasks independently and take appropriate responsibility for actions and decisions.
What We Offer

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay, and a contributory pension scheme with a generous employer contribution.

We are committed to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone, and we take pride in being part of the Disability Confident Scheme.



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