Credit Control Manager

1 month ago

Worthing, West Sussex, United Kingdom Leaders Romans Group Full time
Job Title: Credit Control Manager

Location: Becket House, Worthing

Brand: Leaders Romans Group

Salary: Competitive Salary Package

Hours: Monday to Friday 9am to 6pm (2 days office, 3 home)

About Leaders Romans Group:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and Key Responsibilities:

To oversee all credit control functions for the Commercial Credit Control team. The successful candidate will be responsible for leading and optimising credit control processes, ensuring the timely collection of receivables for the group while maintaining excellent customer service at all times. This role requires a confident leader who can manage a team to ensure continuous improvement and support development, capable of delivering results in a fast-paced environment.

Key Responsibilities:

  • Monitor debtor balances to ensure a reduction in debtors DSO.
  • Monthly review of the sales ledges all entities.
  • Manage month end aged debt reporting.
  • Ensure all stakeholders are duly informed of any concerns on outstanding (aged) debt.
  • Ensure credit and collection policies and procedures are adhered to.
  • Ensure credit limits are set and maintained.
  • Maintain/update existing training documents.
  • Build relationships with internal and external customers.
  • Complete of month end tasks within the agreed time frame
  • Act as the first point of contact for the commercial credit control team – 11 Team members.
  • Attending credit control related meetings as and when required.
  • Provide training and support for other team members.
  • Manage legal process and act as first point of contact for the Solicitors.
  • Have a clear understanding the end-to-end processes and deliver process improvements ideas for consideration.
  • Provide support with ad-hoc duties/tasks as outlined by line manager.
  • Complete bad debt provision for the group.
  • Deliver excellent customer service through clear professional communication and supporting customer retention documentation.
  • Collaborate with other departments to ensure alignment and integration of credit control activities with overall business objectives.

Requirements:

  • Five years' experience working within an accounts receivable and/or credit control Environment.
  • Strong analytical skills and attention to detail.
  • Good business acumen for problem solving.
  • Confidence to deal with a range of stakeholders at all levels within the organisation.
  • Excellent time management skills and ability to prioritise a demanding workload.
  • Positive can-do attitude when it comes to delivering business change.
  • Experience in delivering process improvements initiatives.
  • Good understanding of the litigation processes.
  • Good written and oral communications skills.
  • Ability to work independently with minimal supervision.

What We Can Offer:

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Access to a diverse portfolio of properties
  • Supportive and collaborative team environment

Benefits:

  • Competitive Salary Package
  • Quarterly and yearly awards
  • Salary sacrifice pension scheme
  • Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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