Retail Operations Manager
2 weeks ago
Deichmann is seeking a highly motivated and experienced retail professional to join our team as a Trainee Manager. As a Trainee Manager, you will be responsible for supporting and holding stores across the surrounding area, with a focus on delivering exceptional customer service and driving sales growth.
Key Responsibilities- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge
- Resourcing and drafting rotas, working within budget
- Stock management and analysis of sales performance data and reports
- Make recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained
- Support the delivery of KPIs, meeting all company standards
- Assist in recruitment and training of the team
- A hands-on leader with experience in retail or a related industry sector
- A positive flexible approach with a can-do attitude
- Energy and enthusiasm, with the ability to work under pressure in a demanding fast-paced environment
- The confidence and ability to motivate, coach, and inspire the team
- Numerate and attention to detail
- Good communication skills
- Methodical, organized, and a structured approach to work
- Fully flexible across the week
Deichmann offers a competitive salary of £28,000 per annum, as well as opportunities for career development and growth. You will receive comprehensive training and support to help you succeed in your role.
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