Facilities Management Coordinator
6 days ago
Job Title: Facilities Management Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Facilities Management Coordinator to join our team at CC Cousins Ltd. As a key member of our helpdesk team, you will be responsible for managing and coordinating the daily operations of our facilities management service.
Key Responsibilities:
- Manage and coordinate the daily operations of our helpdesk, ensuring efficient communication between internal teams, external contractors, and facility users.
- Log, track, and resolve facilities-related issues in a timely manner, ensuring smooth operations and compliance with service level agreements (SLAs).
- Liaise with maintenance teams, contractors, and vendors to ensure timely and effective resolution of issues.
- Provide clear communication and status updates to clients, departments, and contracts, ensuring customer satisfaction.
Requirements:
- 2+ years of experience in a helpdesk, administrative, or customer service role, preferably within Facilities Management or a similar industry.
- Familiarity with CRM systems is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and helpdesk management systems.
What We Offer:
- Opportunities for professional development and career growth
- Supportive and dynamic working environment
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