Account Management Director
3 weeks ago
Cobalt Recruitment is proud to partner with a leading PropTech provider based in London, seeking a seasoned **Head of Account Management** to drive growth through exceptional client relationships.
This innovative company is at the forefront of digital transformation in the property sector, offering cutting-edge software solutions to streamline property management, enhance client engagement, and optimise operational efficiency.
As the Head of Account Management, you will be responsible for developing and implementing a comprehensive account management strategy aligned with business goals to drive revenue growth, retention, and client satisfaction. You will also build strong relationships with key clients, acting as their advocate within the company, and provide regular reports to the leadership team on customer success performance and insights.
**Responsibilities:**
- Develop and implement strategic account plans to drive revenue growth, retention, and client satisfaction
- Build and mentor a high-performing account management team to deliver exceptional service
- Serve as primary point of escalation for key accounts, ensuring client needs are met and relationships are nurtured
- Deliver engaging product demonstrations tailored to client needs, educating them on how additional software can enhance their operations
We offer a competitive salary package of **£70,000 - £90,000**, and a dynamic work environment that values innovation and excellence.
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