Front of House Team Associate
3 days ago
Front of House Team Member Opportunity
We are proud to be a market leader in the Casual Dining sector, with industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.
The successful candidate will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service. The role is crucial in helping to achieve our brand standards, working within a great team, and ensuring every guest leaves the restaurant having had a great experience and wanting to return.
Key Responsibilities:
- Our Guest is first in everything we do.
- Have a positive "can do" attitude.
- Assist guests in choosing meals and drinks and providing additional up-sell information.
- Process guests' orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to compliment the guest experience & increase sales.
- Process sales, provide guests with receipts, and deliver food.
- Greet EVERY guest in a genuine and warm manner.
- Answer the telephone and deal with an enquiry.
- Assemble and package orders to the brand standard.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
Requirements:
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way).
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
- Believes and cares for exceptional guest service and impeccable standards.
Career Development:
We offer a full Career Pathway and support you with fantastic progression opportunities.
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