Customer Solutions Technician
3 weeks ago
Company Overview
North Ayrshire Council is committed to providing exceptional IT services to its customers. As a member of our team, you will play a critical role in delivering this vision.
About the Role
This vacancy has been created to fill a key position within our IT department. The successful candidate will be responsible for providing technical support to customers, including identifying and resolving technical issues, maintaining accurate customer notes, and conducting diagnostic repairs.
Your Skills and Qualifications:
- Technical proficiency with laptops, desktops, tablets, and mobile phones.
- Good understanding of operating systems.
- Prior experience with application installations.
- Eagerness to acquire new technical skills.
- Ability to work flexibly and adapt to new technology, processes, and procedures.
Benefits: Our employees enjoy a range of benefits, including competitive salaries, pension schemes, and generous annual leave entitlements.
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