Club Operations Manager

4 weeks ago


ShorehambySea, West Sussex, United Kingdom Sussex Yacht Club Full time
Job Description

General Manager & Club Secretary – Sussex Yacht Club

Role Profile

We are seeking a highly skilled and experienced General Manager to join our team at Sussex Yacht Club.

The successful candidate will be responsible for overseeing day-to-day operations, financial management, staff and member relations, and facilities maintenance.

Key responsibilities include:

  • Club Operations: Managing day-to-day operations and associated teams of staff (boat yard, bar & restaurant, office)
  • Financial Management: Participating in developing and managing financial policies, monitoring budgets and implementing financial controls.
  • Member Relations: Developing and maintaining strong relationships with members and maintaining a high level of member satisfaction
  • Staff Management: Overseeing recruitment, training, development and day-to-day management of staff
  • Facility Security, Maintenance, and Development: Ensuring the security, maintenance and optimisation of club facilities
  • Compliance and Regulations: Ensuring adherence to UK legislation and club policies including health & safety, environmental regulations, licences, insurances etc
  • Company Secretary duties: Organising formal events such as Board meetings together with ensuring that the regulatory, financial and governance responsibilities of the Company Secretary are properly observed

Required Attributes:

Strong leadership qualities, supervisory experience and teambuilding skills

Excellent communication skills to interact effectively with members, staff, and other stakeholders.

Proven business acumen with a solid understanding and experience of financial management and strategic planning.

Highly developed organisational skills with the ability to prioritise appropriately, find practical solutions and address challenges effectively.

Networking and relationship building skills

Required Experience & Qualifications:

  • Essential:

Proven success in managing recreational (preferably water sports) facilities, hospitality venues or similar organisations

Evidence of effective team management

Strong financial acumen with a track record of financial management and budgetary experience

Familiarity with the Microsoft Office suite of software particularly Word, Excel and Teams

The right to work in the UK

The ability to work flexibly when required including some evenings and weekends throughout the year

  • Desirable:

Bachelor's degree in hospitality management or equivalent

Corporate governance experience

An understanding of the yachting industry

Experience of facility management and upkeep

We offer a salary in the range of £55,000 – £65,000 for the successful candidate, company pension scheme, 30 days holiday which includes statutory bank holidays (22 days leave plus 8 bank holiday days), optional health plan, and optional associate membership of the club.


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