Warehouse Operations Lead
11 hours ago
Job Overview:
We are seeking an experienced and dynamic Warehouse Operations Lead to join our team at Next. As a key member of our operations team, you will be responsible for overseeing all stock and operational processes for the warehouse.
About the Role:
- Leadership: Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed
- Operational Excellence: Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
- Compliance: Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for
- Disciplinary Procedures: Be confident in leading disciplinary/grievance procedures where necessary
- Manhour Control: Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently
- Hands-on Approach: Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team
- Resilience: Shows resilience during periods of change and embraces feedback to continue to drive results
- Security: Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times
- Training and Development: Ensure training, development and recruitment needs are addressed to a high standard
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
- You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers
- A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward
- Experienced in leading and coaching a high performing team and effectively dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
- Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business
Salary: £35,000 - £45,000 per annum (dependent on location and experience)
Benefits: We'll offer amazing benefits, including competitive salary, pension scheme, life insurance and other rewards.
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