Experienced Sales Associate

1 month ago


Edinburgh, Edinburgh, United Kingdom PVH Full time

Role Overview

The Sales Associate will play a key role in achieving high standards in our stores. Responsibilities include:

  1. Ensuring high levels of customer satisfaction through excellent service.
  2. Providing a first point of contact for authorising discounts and resolving customer queries.
  3. Being a brand ambassador, demonstrating in-depth product knowledge.
  4. Building and maintaining professional relationships with our customers.
  5. Ongoing training to deliver exceptional customer service.
  6. Driving store KPIs and suggesting ways to improve.
  7. Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

About You

  • You'll have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.

What We Offer

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.


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