Home Administrator

2 months ago

Plymouth, Plymouth, United Kingdom Amica Care Trust Full time

About the Role:

We are seeking a highly organized and customer-focused Home Administrator to join our team at Amica Care Trust. As an integral part of our Home and Support Office function, you will provide administrative support to ensure the smooth running of our nursing home.

Key Responsibilities:

  • Provide exceptional customer service to residents, visitors, and employees, responding to enquiries and resolving issues in a timely and professional manner.
  • Support the Home Management team with a range of administrative activities, including payroll, new starter paperwork, and marketing.
  • Update and send payroll and invoices to the Support Office, ensuring accuracy and attention to detail.
  • Develop and maintain effective relationships with employees, residents, and external partners, promoting a positive and supportive work environment.
  • Contribute to the development and implementation of administrative processes and procedures, ensuring efficiency and effectiveness.

Requirements:

  • Proven experience in a customer-facing administrative role, with a strong focus on customer service and communication.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • High level of attention to detail, with a strong focus on accuracy and quality.
  • Ability to work effectively in a team environment, with a positive and supportive attitude.
  • Proficiency in IT systems and software, with a willingness to learn and adapt to new technologies.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • A range of employee benefits, including a pension scheme and cycle to work scheme.
  • A refer a friend bonus scheme.

About Amica Care Trust:

Amica Care Trust is a leading provider of care and support services, dedicated to delivering high-quality care to our residents. We are committed to providing a supportive and inclusive work environment, where our employees can thrive and grow.

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