Home Administrator

3 weeks ago

Plymouth, Plymouth, United Kingdom Amica Care Trust Full time
Home Administrator Job Description

Amica Care Trust is seeking a highly organized and customer-focused Home Administrator to join our team at our stunning nursing home in Plymouth. As a key member of our Support Office function, you will play a vital role in ensuring the smooth operation of our home.

Key Responsibilities:
  • Provide exceptional customer service to residents, visitors, and employees, responding to enquiries and resolving issues in a timely and professional manner.
  • Support the Home Management team with a range of administrative activities, including payroll, new starter paperwork, and marketing.
  • Be the first point of contact for all visitors, greeting and assisting them in a friendly and welcoming manner.
  • Update and send off payroll and invoices to the Support Office.
  • Work collaboratively with employees to provide support with enquiries and tasks.
Requirements:
  • Experience in a customer service or administrative role, with a strong focus on attention to detail and excellent communication skills.
  • A positive and helpful approach, with a passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Commitment to working within our staff values and promoting a positive and supportive team culture.
What We Offer:
  • Excellent learning and development opportunities to support your career growth.
  • A competitive pension scheme and a range of employee benefits.
  • A friendly and supportive working environment, with a focus on teamwork and collaboration.
  • Regular social events and opportunities to get involved in company-wide initiatives.

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