Part Time Money Transfer Specialist

1 month ago


Manchester, United Kingdom JN Group Limited Full time
About the Opportunity

We are seeking a highly skilled and experienced individual to fill the position of Part Time Money Transfer Specialist in our Manchester branch. This role is integral to supporting our branch network to ensure that the Jamaica National Money Transfer service is delivered smoothly and effectively.

This role involves processing International Money Transfers worldwide using the JN E-Money system and Money Gram, as well as providing information on all services provided by JNMT.

Key Responsibilities
  • Support the Branch Team Leader to ensure the smooth operation of the branch.
  • Process International Money Transfers worldwide using the JN E-Money system and Money Gram.
  • Process all other products offered by CEL, including cheque cashing and Paypoint/ E-Pay, National Express etc.
  • Engage in sales opportunities and cross sell all available products and services.
  • Fully participate in activities relating to the achievement of the branch monthly targets.
  • Record monetary denominations received for transfers on the appropriate forms.
  • Support JNMS UK Limited's culture of being committed to providing the highest level of service to customers.
  • Maintain current knowledge of all products and services.
  • Assist in the coordinating of marketing initiatives.
  • Making presentations to customers or prospects, follow-up with customers; participate in community events, etc.
  • Sell and cross-sell all JNMS UK Limited and JN Group products and services.
  • Promote the provision of excellent customer service at all times.
Requirements

REQUIRED QUALIFICATIONS & EXPERIENCE

  • Bachelors in Business Administration, Marketing or related discipline.
  • A minimum of three (3) years experience at the supervisory level in the Financial Services Industry or managing multiply teams/locations.
  • Microsoft Suite of Products (in particular Word, Excel, Powerpoint).
  • The applicant must have the required permit to undertake work in the UK.

PERSONAL ATTRIBUTES

  • Customer service oriented.
  • Highly flexible and open to change.
  • Ability to work well on one's own initiative.
  • Excellent communication skills, written and verbal.
  • Excellent interpersonal skills, including team and relationship building with staff at all levels.
  • Excellent analytical and problem solving skills.
  • High level of proficiency in use of computer systems, particularly MS Office suite.
  • Professionalism, dependability, integrity and trustworthiness combined.


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