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Front of House Team Member

1 month ago

Sevenoaks, Kent, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to deliver exceptional customer service at our Royal Oak Beefeater in Sevenoaks. As a key member of our team, you'll be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is nothing short of outstanding.

Key Responsibilities:

  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly and professionally.
  • Work collaboratively with the team to maintain a clean and organized restaurant environment, adhering to health and safety standards.
  • Upsell and promote our menu offerings, ensuring guests have a memorable dining experience.
  • Manage cash and card transactions accurately, maintaining a high level of integrity and attention to detail.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A Whitbread Benefits card, offering exclusive discounts on Premier Inn rooms and Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme, supporting your financial well-being.
  • A range of discounts on everyday items, travel, and entertainment.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences across our brands. We're passionate about creating a workplace that values diversity, inclusivity, and employee well-being. If you're a motivated and customer-focused individual, we'd love to hear from you